The HCAHPS Survey And Nursing Communication

Review the 2021 HCAPHS survey, by clicking on the hyperlink.
Choose one of the questions on the survey and research an intervention to improve patient satisfaction on that question.
Drop a pdf of the article for your solution in the Week 7: Assignment 2 submission folder.
Review the rubric to make sure you include all required information in your video assignment.
Create a video to present a systems-based solution, according to the research. (Do NOT include “increased staffing” as your solution.)


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