Discussion Week 6

Part 1: Post a Response

Decision making is the process of identifying and choosing alternative courses of action. While we want to make rational decisions, sometimes we don’t . . . sometimes we make non-rational decisions.

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There are four steps in rational decision-making:

  1. Recognize and define the problem or opportunity-In business the problem can come in the form of customer complaints, supplier breakdowns, staff turnover, sales decline, etc. Organizations proactively seek opportunities to exceed goals, surpass the industry expectations and to expand and grow the business. 
  2. Identify and analyze alternative courses of action-Leaders should seek input from multiple sources to interpret and analyze the problem/opportunity to come up with as many options as possible to solve the issue. 
  3. Choose a preferred course of action-The group want to answer the following: (1) Is the action ethical?; (2) Is it feasible? (costs, technology availability; (3) Is it effective? If your answer to this question is the resolution is “good enough” you want to rethink this solution it will cause more harm than good. 
  4. Implement the preferred course of action-You need to the participation from all teams to successfully implement the action. 

On the other hand, non-rational decisions are generally the result of either Satisficing (going with the first available option without much research) or Intuition (using your “gut” or just your own feelings to make decisions).

For this week’s discussion, think about a time when you made a non-rational decision on the job or in your personal life.

  • Was it the result of satisficing or intuition? 
  • How would your decision have been different using the four steps for rational decision-making? 
  • How would the steps have helped you to make a better, or more sound, decision? 

Question 2 :

“Work-Life Conflicts”  Please respond to the following:

  • Using the information found in the e-activity, determine two (2) work-life challenges that either military personnel (e.g., Reserve and National Guard, etc.), individuals with accents or English fluency concerns, or gays / lesbians may face within any organization. Examine at least two (2) employment laws that protects your selected group. Next, outline a plan that could assist an organization in protecting the selected group from discrimination. 

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